[Resolved] Kenstar — Air cooler not repair after complaint 20 days | |
I would like to you that I have complaint lodge
to kenstar customer service center on 11.04.2014 com no. AHM [protected]
that my air cooler model 9704 was not working from last month, which
was purchased in may-13 under warranty period. one service person also
came to my home after six day lodging complaint and said that motor was
not able to performed work. therefore after receiving new motor will
able to repair this air cooler. SMS has got on 18.04.2014 from
your service center for repair pending due part. after some time service
executive came again for repair but he told again that part not
available so will repair later,
But still not repaired.
I have told many time to your cutomer call
center and also talk with your most of employee but still I have
suffering to this time where temperature about 44 and
most required to air cooler. I have also spend much time and money for
calling to repair cooler. Now I have become very frustrated from kenstar
and very disappreciate from your company about service and product.
Therefore If this problem not resolve within 24 hrs i have no any option to go for lodge complaint to
consumer court against your service and spending time and money
Regards
Vikram Agarwal
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Aug 14, 2020 Complaint marked as Resolved Kenstar customer support has been notified about the posted complaint. | |
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