[Resolved]  Kenstar — Air cooler not repair after complaint 20 days

I would like to you that I have complaint lodge to kenstar customer service center on 11.04.2014 com no. AHM [protected] that my air cooler model 9704 was not working from last month, which was purchased in may-13 under warranty period. one service person also came to my home after six day lodging complaint and said that motor was not able to performed work. therefore after receiving new motor will able to repair this air cooler. SMS has got on 18.04.2014 from your service center for repair pending due part. after some time service executive came again for repair but he told again that part not available so will repair later, But still not repaired. I have told many time to your cutomer call center and also talk with your most of employee but still I have suffering to this time where temperature about 44 and most required to air cooler. I have also spend much time and money for calling to repair cooler. Now I have become very frustrated from kenstar and very disappreciate from your company about service and product. Therefore If this problem not resolve within 24 hrs i have no any option to go for lodge complaint to consumer court against your service and spending time and money Regards Vikram Agarwal [protected]
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Aug 14, 2020
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