Kenstar — Kenstar cooler glam 35 R

Address:	B.C 178 HAVELOCK ROAD CAMP, Above noble care children's hospital
Website:	Kenstar.com

I registered a complaint on the 10th of November about the malfunctioning of my cooler's touchpad and swing (Ken star glam 35R). An executive by the name Abdul Rahim dropped by and took a look at what was wrong. Stating that the required part wasn't in stock at the time, he said that he will place an order for it but never actually reverted back to us. The executive closed my complaint without my knowledge. We registered a second complaint on the 20th, the executive finally gave me another call, said he will drop by again to fix my issue and requested if he could close down my complaint as it would hinder with his "authorised dealership"
And the complaint are being cancelled after 2 repetitive complaints