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[Resolved]  Kenstar — kenstar geyser/asking for money when product is under warranty

Address:500089
Website:www.kenstar.in

I bought this gyser from fliptkart where warranty was for 2 years, my gyser stopped working and raised a complaint on 2nd jan 2018, after that i am having run around between customer care and service center. Today i recived a call stating i have to pay for the parts, i to call area head, syed basha, india head sachin sharma but they are least interested in resolving my issue. I have also raised complained to flipt regarding the same issue. I have invoice and all the information.
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Aug 8, 2021
Complaint marked as Resolved 
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Comments

Dear Jayant Singh(jayantsingh85),

We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kenstar Customer Support Team
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