Kerala State Road Transport Corporation — Refund is not initiated

Address:	[email protected],
Website:	www.keralartc.com

I have booked a few tickets from Kerala KSRTC. Because of COVID-19 all the trips are got cancelled in April 2020. So I had to cancel my tickets manually. I got cancellation confirmation emails, In those emails, its mentioned refund will happen within 10 days. I had to cancel my tickets in April 2020.

I had sent multiple emails to KSRTC to different people. Especially I had sent around 7 email followup emails to [protected]@kerala.gov.in, [protected]@keralartc.org NOBODY RESPONDED BACK. Even I had contacted over phone customer care and WhatsApp. These guys not giving any answer. Now nothing happening for more than two months

For these three tickets, I have to get 7000+INR as refund Amount.

If required I will provide more details.