[Resolved]  KFC India — Account debited but no confirmation of order.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:online.kfc.co.in

This is about complain for KFC India customer support.
The transaction ID of payment is
POS KFC at KFC txn# HF[protected]
Txn Date: 02 Dec 2016

My account was debited with the amount of 774.60 through HDFC debit card. But KFC website redirected me to a page which showed no orders in my account, my order was never confirmed but amount was debited.

I ordered and make payment online on date 2nd Dec, Friday 2016, time 7:32PM from your portal. I did not get order id from your site, and Rs 774.60 deducted from my account. I contacted on customer care number they told please contact your nearby outlet, sector 142, Advant Noida. I visited there and got response from your employee, that your payment of 774.60 Rs will be credited in your account within 10-15 days. Please do needful help.

I am hoping to get refund soon.

RAM SINGH
+1 photos
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Jan 14, 2017
Complaint marked as Resolved 
Talked with customer support and nearest outlet.
KFC India customer support has been notified about the posted complaint.
Dec 24, 2016
Updated by ram79s
Still waiting for refund. Please confirm how much time it will take, waiting since last 22 days.
Jan 14, 2017
Updated by ram79s
Resolved, thank you!
Complaint comments 

Comments

I ordered to KFC through online and also made the payment through online but the amount is deducted from online wallet but the order is not delivered.phone number sent in SMS is unreachable and the store is not responding as well.

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