[Resolved]  KFC India — failure of online order

Address:600117

Dear sir/madam,

I was on line ordered kfc food items through "food box - order food app" by used sbi credit card. Order items: chicken burger - 4 nos, order area: dp2, saffron heights apartments, pallava garden, old pallavaram - chennai, delivery address contact no: [protected]. Order date: 10.10.18, delivery date: 10.10.18.
After completed the payments options, the app was shown "some error occured" these screenshot attached this mail.
My online order was failure. But, my credit limit was reduced rs. 670.01/- to "yum restaurant india p ltd, mumbai, in". The app contact screenshot details attached this mail.
So, kindly requesting you to debited credit amount return back to my credit card account as soon as possible.

Thanks & regards,
Karthi v
[protected]
Mail id: [protected]@gmail.com
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Aug 9, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
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Dear Karthi v, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 83335 in your mail to enable us to address your concern on priority.

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