KFC India — I haven't received the food what i ordered? But i charged bill for that item also and not received the item

Address:

Alappuzha, Kerala

I and my friend gone to had a lunch on (dd/mm/yyyy 12/04/2016) between 12.00 p. m to 02.00 p. m @ shymas arcade, opposite sd college, alappuzha, kerala 688003.
There is a lady in the billing counter in the first very left of the entrance of the restaurant (female very lean browny (aged between 16 to 25) for your verification, if there is any cctv footage you can watch it on particular date time i mentioned above).


I was very discomfort and disappointed with the respected kfc restaurant, above i mentioned because i hadn't received what i had ordered? i had ordered for 5-in-1 rice meal box a complete meal with 5 kfc favorites in one box - rice ‘n‘ gravy, 1pc hot & crispy chicken, 2pc hot wings, yumfills choco pie and (instead of pepsi i had krushers alphonso burst added to the bill) that's no problem.

But what i received was
4-in-1 rice meal box
A incomplete meal with 4 kfc favorites in one box - rice ‘n‘ gravy, 1pc hot & crispy chicken, 2pc hot wings and (instead of pepsi i had alphonso burst krushers).

But i hadn"t received yumfills choco pie.
As a customer i very discomfort with these kind of service to the customer, i feel that i was fooled as a customer, i had never experienced these kind o[censored]nsatisfactory experience in any stores like mcdonalds, subway or any kfc's (coimbatore), being regular monthly visitor at kfc's.
But i had been charged bill for the food not received (i. e.,) yumfills chocofills also.
Why i am saying all after these three months is i can't tolerate these kind of service and i had a feeling that i had been fooled. when i shared these incident @ alapuzha kfc with my friend, he replied me to give the feedback to kfc on website they can resolve, so only i have complained as off now. thank you & revert me, as soon as possible.

Regards
J. shiva shankar
Hiva. [protected]@gmail.com
+[protected]

As a payback to my satisfaction. i need a complement compensation full meal for a day @ kfc coimbatore (i am resident of coimbatore) for me and my friend stomach full of food and beverages. it is responsible to give me the compensation as from your side.

In future don't repeat these kind of services to your valued customers.instead of serving incomplete food items to your customer don't serve the (5 in one meal) any particular item is not available in the particular store avoid it to showcase on the display of the product. so only
I am spending my time, energy and money to give the feedback to not to expect or happen these kind of services from any of the kfc's store.

Dear shiva shankar,

Thank you for your feedback. your feedback id is kfc10914.
Kfc team will contact you shortly.

Regards,
Kfc team

Pasted from