KFC — Quality and service issue

Address:

Lucknow, Uttar Pradesh, 226025

I often visit kfc, pheniox mall, lucknow as it is near to my home. But my last few visits have been unplesent.

Earlier before this visit i placed an order and then got to know that i can’t make payment through card. Then, i had to cancel my order go to atm to withdraw cash then again come back to kfc which is on 4th floor and place the order again and pay through cash.

Now during this visit i had a gift card to pay through and remaining amount through card/cash.
I placed the order and then i got to know their internet is not working? So the gift card voucher cannot be applied, i was like what the hell? Everytime i visit this store there had to be some problem waiting for me.

Then, i asked the manager mr. Shailendra to make the payment through card and again the card machine is not working?

I was so pissed that i left the counter immediately. And decided to file a complaint against this kfc facility and service. Some serious action is need to be taken against this kfc store.

A humble request to kfc that please make the card machine working and get and better internet connectivity at this store.

Will wait for resolution. Keep me updated so that i can visit store with my voucher again.