KGN Water Softener — Water softener

Address:201301
Website:www.kgnwatersoftenersystems.in/contact-us

I am Puneet Agarwal residing at Noida, i have been called by this company KGN water softener (http://www.kgnwatersoftenersystems.in) for the installation of water softener.
they charged me 25000-INR for two set up and assured the 100% free maintenance with 24x7 customer service.
Now in a month i have called them thrice for the repair and this is fourth time i am calling again for the repair.
This time they are not picking up call, indeed switches off the cellphone once they see the number.
I have paid them the full amount and now i am stuck, the number mentioned on the website is switched off even.
I have visited their office and there was no office registered, its completely fake company and i have got nowhere to go or to contact them.
i saw them on twitter and it says the first tweet was on Feb 2016 where as they have claimed there factory is old which is completely false.
i have been fooled clearly with a slap of 25000 INR.
Its completely fake company
The worst part is, there is no water in my home due to breakage of this softener and to get the water, i have to get this softener out of the water system.
Please help to get this solved and get my money back.
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Puneet- has this been resolved? I am planning to buy a water softener and have been contacted by KGN.
KGMOU's reply, Dec 18, 2016
Very poor response continues. Poor piping and water leakage problem continues. Will sign in a maintenance contract with someone else.
I am syed aashu residing at greater kailash part-2. i have been called by this company KGN water softener. for the installation of water softener in my independent house.
they charged me 74000-INR for sand filter with water softener. Service is good. They given 2 time free service.
KGMOU's reply, Dec 18, 2016
I don't doubt your experience however my feedback is poor response continues with water leakage issue for the past 2 months. He asked to buy a PRV Calabria which I did however Mr Sahil now not responding to my calls
Poor
Trusted sahil Hussain (S Hussain) again, and after an year of service, have given them a contract again as it improved in the last 6 months. But since past 3 months, its the same story again. False promises, poorest form of response, irregularity. He may be overloaded, well thats not a customers problem. Saddest experience. Bad luck for me.

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