| Address: | Bangalore, Karnataka, 560037 | | Website: | www.khelmart.com |
Dear team,
I had placed an order on cricket bat ss ton 47 english willow cricket bat standard size on[protected] for rs. 6999.
As per their details, i'm supposed to receive the order within 7 days from ordered date. At least by today, the order should have got dispatched from their end.
There has been delay in processing the order, 4 days gone since i order the bat. It was not dispatched yet. And i'm not getting any trust full reason form the customer care.
I made a payment with a expectation that this will get delivered in 4 to 7 days and now its getting prolonged for shipment itself. I'm supposed to receive this tomorrow but this is not shipped yet.
When a order can't be fulfilled on time, they should say the right reason or khelmart should not take up the order.
And i was given false promise saying that "order will get shipped today" whenever i called your customer care service from tuesday.
Weekend has already come, i would visit a store and get a one rather waiting for their delivery.
I would like khelmart to cancel the order and initiate the refund with immediate.
Regards,
Arun
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This issue has been resolved . I got the refund .
Regards,
Arun