Khelmart.com — Thrax mars running shoes gray and orange (product id:th_rs_0002)

Address:	250002
Website:	Khelmart.com

Hi,
I am d naresh from bengaluru. I have ordered thrax mars running shoes gray and orange (Product id:th_rs_0002) (Size -7 my actual size) on 19 sept-2016 and it was your mistake that you didn't mention length of each size in centimetres/inches. Every brand has its own sizing but you should mention length of each size in your website. So, since it is large for me i returned it (It reached your company on 1st 0ct but you called me on 5th oct so irresponsible) and asked for replacement for (Size -6).

Today is 13th and still i didn't get the product as i am expecting my product to be delivered by today and only today i got a call from your company saying that my size -6 is not available. Why you didn't tell me when i ordered that product and after 10 days now you are telling me and you asked me to wait for another 10 days do you have any sense to say that. What you did all these 10 days when you don't have my ordered size you should have informed me.

Now i had enough experience with you i waited for 24 days. You thought me good lesson. I will never buy any other product from your web site and i will not recommend your website to any other. I will write my reviews everywhere.

Your customer service is very poor. Your staff is irresponsible. You are not at all fair to customer. I am very disappointed with your service. I thought of encouraging indian companies by buying products in indian company instead of amazon even though they offer 30 days return without any questions asked they deliver the product within 3 days always. You don't have principles of business.