[Resolved]  Khelmart - India — Poor quality stringing of Yonex racket

Address:

Mohali, Punjab

Hi, I had ordered an Arcsaber 7 racket Yonex racket from your website. I received a call and I was offered stringing of the same by a high quality string NG 98 (or similar) for Rs 700/-. I agreed to the same. Unfortunately the stringing was not done properly and the racket arrived with the frame being slightly bent & out of shape, with some strings being loose, and others being tight. I had to get the racket strung again immediately to avoid permanent deformity in the frame. I would like to bring this to your notice, and like a REFUND for the stringing. I would like the cost of original stringing 700/- Repeat stringing 700/- Time wasted on repeated complaints (being a doctor this is very precious) Rs 5000/- I have repeatedly contacted you regarding the same, on email and through your customer care, however you have not gotten back with any reply whatsoever,