Address: | Kolkata, West Bengal, 700070 |
I, debjit sen sharma, a regular customer of khosla electronics, visited your ranikuthi shop looking to buy a refrigerator, but unlike my past experience, i was not attained properly, a veteran lady with specs named deepa (Told by her not verified) was assigned to show me products but she was not bothered as if i just came for time pass. After asking in vain about different features and prices available for products, i started to look the display model by myself. Then suddenly she told me that "you can move out (Exit gate) in that way (In bengali)", i buy products from here every year, and i felt embarrassed with this words.
So i bought it today from your competitor great eastern, this one product may not even bother but your sales person might have forgotten, in a buyers's market this type of customer service is undesirable. Today you just lost a regular customer or rather a cutomer base as i used to suggest your shop to my friends, colleagues and relatives. Was this information helpful? |
Tomorrow purchase godrej refrigerator but 12 hours freeze ongoing but freeze not colling. And deep freeze ice liquid.
So problem solved as soon as possible.
Thanking you
Your regards
Prasunjit Majumder
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