[Resolved]  Khosla Eshoppe / Khosla Electronics — recent purchase of a whirlpool washing machine & 2 daikin ac machine

Address:

NH 34, 11 No Railgate, Kolkata-127, 700127

Incident 1:
On 12th may, i have purchased a whirlpool washing machine from khosla electronics, store address - nh 34, 11 no railgate, barasat, west bengal-700127.
Getting delivery of the product after several follow ups, there was a call got from service center for installation & demo. But the caller, repeatedly started to insist to purchase a trolley paying by rs 1450/-. Since the machine will be fixed in a specific place in washroom area, i denied to purchase the same as the accessory won't serve my purpose. After that refusal, 6 days has gone by but none has responded back to me with their schedule of installing the machine. Called up repeatedly in the number from which initial call came, but in return, had to digest indecent behavior of the person who was forcing me to purchase the accessory. Informed the store to check the matter, but no resolution was given to me.

Incident 2:
On same date 12th may, purchased couple of air conditioners of daikin. During sell, the concerned executive didn't disclose regarding any payable services for installation. Later on, came to know that, rs 300/- is payable to fix up ac brackets on the wall. I agreed even to pay that also. But after installation, the concerned mechanic billed me total of rs 4500/- as per their schedule of expenditures. I was under this impression to be privileged with free installation facilities as nothing was disclosed to me regarding any payment despite of repeat querying on same. Now service center kept on calling me on everyday for payment. Informed to store, but no action has been initiated as of now.