Khurana Travels — abused your manager & staff was rude.

Address:

Parbhani, Maharashtra, 431401

I was travelling from parbhani to pune with my sisters. I had booked three tickets but some reason i want to cancelled one ticekt i went to khurana office near bus stand parbhani & asked them to cancel one ticket. They said we will cancel it but you will not get money back. I decided to keep three tickets & travel but your agent ask me if you want to cancel ticket i will cancel but i will take 300 rs. I asked him to sell ticket give me money back. He said he will give me money after 30 minutes. After 30 minutes i meet that boy & asked for money he said i will pay you when travel will come. I said to him if you wana buy give me money now otherwise i will not sell my ticket. He didn't reply me then after at night when i reached office to go pune he meets me said i have sold your ticket to someone & he is here to pay you. I said you didn't reply at afternoon when i asked you. I told him i will not sell my ticket now.
He said must sell to me then after that man & agent come to me asking for ticket i said i will not sell i had paid money for that & i don't want to sell now. Then he call to manager & manager was so rude & abuse me. He stopped travel for 30 minutes & said we will not allow to go this bus. I was unable to fight with them because my sister was with me.
After three days i went to khurana office i aksed for manager & that boy.
That boy came i asked him what was wrong with you on that day. He said sorry.
I talked with manager ask him to come here but didn't come to meet me & said sorry. Careless manager & staff was there they don't need customers satisfaction they need only money.
Khurana service is so bad they are careless.
In my life i will not dare to travel with family in shabriz khurana travels.