Khurana Travels
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Khurana Travels Complaints & Reviews

P
Pavan Pandurang Wable
May 10, 2023
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Left me at a stop

Was traveling from Washim to Sangli... had a stop for bathroom... I went to washroom... instead of conforming all the passengers the bus left.. luckily there was another bus behind so catched my booked travels at solapur...money totally wasted... staff instead of accepting their mistake talks rudely...called the driver multiple times yet not received...
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A
Ajay Pole
Mar 19, 2022
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Cancellation of bus since 2 days

Address:Mgims , JNBH wardha

Respected sir / madam,
I booked ticket for wardha ( from parbhani to wardha ) boarding time 8.30 pm . Bus was cancelled on 18 th of March then they offered me to book for next day, I booked for 19th . And on 19th of March my boarding time is 8.30 pm and they called me at 5pm that today's bus was cancelled, so kindly can you pls tell me how I'm going to arrange my journey in such a short period of notice ? Sir/ madam can you please...
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Address:NAGPUR

We have travelled from Amaravati to Tuljapur by Khurana Travels on 25 Feb 22. Schedule bus time was 9.30 pm. It was a very pathetic journey where as bus was reached at starting point late by 1 hr. Bus was not in good condition, it looks like a parcel carrier bus. All over the bus contain parcels whereas passangers are not able to keep there own luggage in luggage section. As our destination was Tuljapur schedule to be reach on 7.30 am. And...
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S
Soham Deshmukh
Feb 17, 2022
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Very Rude staff and unconditional stops

Address:Latur

I travelled at 16 feb from latur to nagpur through khurana travels they stop at each and every stop and asking for passengers they didn't care about passengers who are inside and they also turned off ac during travel and if we ask about that they tell us to seat back ..
Staff iss too much rude...
I think they made more money than travels company by taking passengers 🤣
The journy is such a headach...
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C
Chandan Sidhartha
Sep 26, 2021
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Cheated with customer

Address:Hingoli Gate, Nanded, Maharashtra

Bus books from Pune to Nanded.
No SMS details send regarding Bus No.
Call received from bus driver at boarding point and boarded the bus (Bus No. MH 38 5899), I surprise to sea that the bus is not Khurana but the name is "SHABRIJ KHURANA". Due to pre decided scheduled I have boarded the bus.
There is no curtains and bedsheets are there in bus. Said bus is not at par with any long distance bus I travelled before by Khurana....
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K
Kishori Ade
Aug 19, 2021
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Customer review about Khurana service

Address:Hingoli

Khurana is a costly and poor travel service available to connect Marathavada with other cities of nation.
Khurana team is so arrogant with travellers. The buses are often uncomfortable.
Many times they do not even stop at the expected stops and argue with the travellers.
Khurana travels is the only private travel service available in Marathvada region.
There is no competition as of now to Khurana hence they enjoy...
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C
Chintamani Pawar
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Regarding Discomfort and carelessness

Address:Khurana travels hingoli

We are traveling in the khurana travel from pune to hingoli.
Travel no. 3699 non ac vehicle, this travel has stopped near Aurangabad in the morning 2:30 am due to some problem now its 6:50 am but not any alternate travel has managed or neither travel staff is answering whats going on here, we have big loss of our time and money as well.
Requested khurana travels higher authority to look into this issue and give a proper facilities...
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I
I am the Rk
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Facilities and communication

Address:Parbhani

Todays on dated[protected].MH 13 P- 2899.I am traveling parbhani to nagpur.but the service is too much poor as much expected . mobile charging point is not working and the volunteervalso not communicate properly .so overall bad experience....
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vasekarrohit
from pune, Maharashtra
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bus cancelled without any inform me

Address:Pune, Maharashtra

On 25th oct, i have booked the 3 tickets online of khurana travels.
We have been waited to 5-6 hours for the bus but then in sangamwadi office (Khurana office) they informed that your bus was cancelled. (Please take strict action against on khurana travels)
I request you please provide my refund.
Please find the below tickets
1) ticket
Pnr:[protected]
Travels: shree khurana travels
Departure:...
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B
Balaji Satpute Patil
from Nagpur, Maharashtra
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worst service

Address:Pune, Maharashtra, 411005
Website:m.khuranatravel.com

Staff is rude ... Tollefree Number also supporting staff. My sister Booked Parcel as on 13 Nov 2018 but When i visited Pune F.C Road Office the parcel Office Boy has told that Parbahni Office has not send yet after two days they are saying same.. After verifying with Prabhani office they said that Parbhani office has send the parcel on same day.. Pune Office boy rudely .and say why are usi g our use service of other travels like sharma and...
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A
Avinash Thorkar
from Vasai-Virar, Maharashtra
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bad experience

Address:Latur, Maharashtra

Presently i am traveling in khurana travels
Latur to nagpur dt.06/10/2018 bus no is mh 40 bg 8814
Bus stops at marathwada lunch home at latir
Diver and co diver compulsate us to get out from travels for break other wise we want to lock the travels
Please tell them thouse are not interested to get out from travels who already had eat something why they compelset to all for eat something and why they are off ac...
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R
Rahul Tate
from Solapur, Maharashtra
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abused your manager & staff was rude.

Address:Parbhani, Maharashtra, 431401

I was travelling from parbhani to pune with my sisters. I had booked three tickets but some reason i want to cancelled one ticekt i went to khurana office near bus stand parbhani & asked them to cancel one ticket. They said we will cancel it but you will not get money back. I decided to keep three tickets & travel but your agent ask me if you want to cancel ticket i will cancel but i will take 300 rs. I asked him to sell ticket give me money...
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R
rushikesh shakhai
from Mumbai, Maharashtra
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drunken, cleaner, bus delay worst management

Address:Pune, Maharashtra, 431605

Seat no 5, 6. Pune - nanded 14 may-2018.
Worst management delay due to bus malfunction, break liner weared,
Cleaner was drunken,
Ac was not working,
Whole bus was stinking and dust was peeping inside the bus,
No response from khurana management.
Bus delayed by 6 hrs.
Bus no mp13 p5499.- shabris khurana...
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S
shivajidoke
from Pune, Maharashtra
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amount not refunded

Address:411028
Website:www.khuranatravels.com

Ticket confirmed! Pnr[protected] from karanja lad-pune, seatno.24l, j. Date.17-mar, dept. Time.09:30 pm, total rs.954.95. Amravati road by pass[protected]. Helpline:[protected], [protected].
Dear sir
My self mr. Shivaji doke
On dated 17/3/2018 booked the above ticket online though paytm towards pune from karanjalad. But at around 5:00pm on same day there was call from khurana travels that bus was cancelled and i have to...
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M
Monika.21
from Nashik, Maharashtra
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delay in travel

Address:440026

Such a bad service of this bus service.. Please don't choose this.. The bus time from mhada colony nagpur was 4pm but few passengers were given incorrect timing of 5.30 due to which bus got delayed.. Such a pain.. Worst experience.. Will not travel or recommend to anyone.. Want my refund immediately..
Painful experience and worst services.. No one should book...
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A
Amrutanshu
from Malegaon, Maharashtra
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cancellation of travel

Address:Amravati, Maharashtra

We are traveling from amravati to hydrabad date[protected] at shabri khurana travels tickets up & down book at amravati city we reach at hydrabad our dauther drop at collage acdami and return back from shabri khurana date[protected] my wife and my 7 years old son waiting up to 10:30 but nobody say what happen but other company travel driver call to your driver then he said that travel waa cancelled but not single information from your side...
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Address:Nagpur, Maharashtra

I had booked 2 tickets with Khurana Travels online via red bus app for Nagpur Nashik journey on 27th July. I was told by Khurana Travels that the bus was cancelled due to breakdown on the day of the journey. On enquiry I was told I would get a refund online within 3 days but I have not got a refund yet. Attaching SMS from Khurana Travels informing about cancellation of the bus....
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N
niharikap
from Pune, Maharashtra
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Providing bad bus service

Address:411015
Website:www.khuranatravel.com

I have booked a ticket of ac sleeper coach. I paid 1200 rs. For that. I have got non ac bus. They said that the bus got failed. The operator has refunded amount to some people but i have not received refund of that. And bus operator is denying to provide refund. Pnr no[protected]. This is very bad service of khurana travels. They are looting people. They are charging 1200 rs. For ac bus from pune to nanded. And cheating us by providing...
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K
Krishna Lahoti
from Deulgaon Raja, Maharashtra
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Denial of luggage storage

Address:Pune, Maharashtra

Very poor service. There was no conductor on the bus and while boarding i asked to keep my luggace in the back of the bus they kept it without any marking on it as which bag belongs to whom, when asked to mark the driver was very rude and said we don't care about your luggage and when i asked other authorities for it they too denied about it.
Very poor service
They will soon ruin their business.
Hats off to Prasanna and...
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M
Mayur Babrekar
from Pune, Maharashtra
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Improper service provided to passengers

Address:Amravati, Maharashtra, 444601

Last month(Sept. 2016), I travelled from Pune to Amravati with Khurana Multiaxle Volvo Sleeper(MH-40 Y-1491).Boarding was from sangamwadi(Departure:9:00pm but departed 9:30pm).Driver took nearly two hours to get out of pune as he was taking parcels from various locations.(Even there was a parcel of Bike).When I reached my destination I found heavy parcel kept on my Bag(My laptop Screen got Damaged).When I asked Driver and cleaner about these...
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Address:Washim, Maharashtra, 444505
Website:www.khuranatravel.com

I used to travels washim to nagpur by khurana travels from past 3 monts and evry time water bottle was provided by them in bus so today also i assume that they will provide the water to passengers but as i bord on bus and ask for water bottle they denid to provide, when i ask reason conductor was shouting. I called help line no but did not get any solution. I will definitely lodge complaint againt this...
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F
Frequent traveller
from Ashta, Maharashtra
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Drivers threatening passengers!

Address:431401
Website:m.khuranatravel.com

I am frequent traveller and since last 5 years i have always preferred khurana as they were comparatively better than others initially and got used to of it..
Last couple of journeys were already unpleasant but what happened today was really shocking and disappointing for me.
This time they allowed many illegal passengers between in pune to parbhani AC bus(shabrij) causing disturbance to other passengers. When i complained...
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C
CHETAN GAWAI
from Delhi, Delhi
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Treatment of bus service boy and service was very poor

Address:411051
Website:Travel yari : Agent Khurana Travels

The Bus Service of Khurana travel is very poor as the destination reach time was of 6am over the travel yaari website while booking and the travel has reached pune by 12.30 PM its almost 6 hrs delay.
The bus has been stopped at several locations for more than an hour and the service boy has picked up the passengers from almost all the cities.
And the service boy and the bus staff was very rude and arrogant in behavior instead...
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N
nikhiludgirkar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded after cancellation of ticket

Address:Pune, Maharashtra

Hi
I made online booking of khurana travels from pune to nanded. Later on due to some problems i had to cancel it and i did it online. My money did not get refunded. I had been making numerous calls but to no avail personnel at khurana travels are not responding. They are just prevaricating giving me flimsy excuses. People at khurana travels are earning such black money they should now reform. Such hard-earned money would not be of...
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nsw_79
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation policy

Address:Nagpur, Maharashtra

Hello, I had a booked a ticket with Khurana Travels through their website.My pnr no. is 15072393.I booked the ticket on 19th Oct 2010.due to some health reasons i am unable to travel so i opted for cancellation based on the terms & conditions of cancellation of the travel.i initiated the process on 3rd Nov 2010. I was denied a cancellation of the ticket saying it it was a non refundable bus.

The terms & conditions...
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K
Kshitij Ghare
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service/Buses are in BAD condition

Buses run by Khurana Travels are in worst condition. No maintenance at all. Bus breakdown happens very frequently. Response from their office is pathetic. If they are charging so much they should provide good service. Understand public problems.
The same has been experienced by so many....
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