Kinkin.in — Cake order cancelled and no refund

Website:kinkin.in

I ordered a cake on 25th Dec, 2023 and I got a email from prince.[protected]@kinkin.in - due to a shortage of service in your area we are unable to deliver your Order. Hence, the same has been cancelled. The refund request for your order has been updated. We will initiate the refund from our end within 5- 7 working days.

It has been a month and still I have not received a refund and he has not responded to the mail.

Please look into this.
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