Kmdc — I have applied for loan in June 2019 but still I did not recieve my loan amount

My name is Barira since I have applied for the 2nd instalment loan when I was in 3rd sem now I have completed my degree also but when I check my loan stutus it's showing that processed to bank I don't know why my loan amount has not been sanctioned still??
I kindly request u to sanction my loan amount as my marks card and degree certificate is still pending in the college only please kindly help me out from this problem
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