Kokilaben Dhirubhai Ambani Hospital — Abhishek VIP coordinator insensitive

Address:Mumbai City, Maharashtra

My 85 year old mother was waiting to get an MRI done. We were told it would be a 5mins wait. Suddenly Abhishek comes with a film star, who looks fit and fine just complained of arm pain. They immediately sent him in while they made an 85year patient in a wheelchair wait for another 15mins. I thought an hospital such as this would serve an elderly patient with a bit more concern and care. Besides we are also paying just like the VIP for the service. Why should an elderly patient have to wait in a hospital and VIP’s be given preferential treatment? No wonder our country can never get better.
Was this information helpful?
No (0)
Yes (0)
Kokilaben Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kokilaben Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    164
    Pending
    0
    Resolved
    12
    Kokilaben Hospital Phone
    +91 22 3099 9999
    +91 22 3091 9191
    +91 22 3069 6969
    Kokilaben Hospital Address
    Rao Saheb Achutrao Patwardhan Marg, Four Bunglows, Andheri, Maharashtra, India - 400053
    View all Kokilaben Hospital contact information