Konkan Railway — Complaint against Matsyagandha railway no 12619

Address:

Room no 22, S M road Kamraj Nagar Antophill Church Mumbai Maharashtra

Dear Sir/Mam

This is user from Mumbai. My dad was board Matsyagandha train 12619 on 06/10/2022. I was booked the ticket and ticket got confirmed as RAC.
My dad travelled the alone on that day due to emergency reason and he doesn't have the mobile. Between running train TC said that ticket was not confirmed and he knows that my dad doesn't have the phone. First up all he is seniour citizens after confirmation as RAC, TC doesn't allow him to sit.

I have all the ticket proof, kindly take the action on this