Konkan Railway — delay in mandovi express from cstm to thivim

I travelled on 10103 from cstm to thivim on 7 th sept 2018. The train left cstm on time but reached thivim only at 8.25 pm. It gave way to even goods trains and stopped at all unscheduled stops.
The 1ac bogie ha1 was attached to the general bogie and the connecting shutter was open throughout the journey. So general passengers used 1ac toilets. Is this right?
Was this information helpful?
No (0)
Yes (0)
Konkan Railway customer support has been notified about the posted complaint.
Sep 07, 2018
Updated by MariaCh75915990
I travelled from cstm to tv today 7 th sept 2018 by 1st class ac coupa. My pnr no.[protected]. I was shocked to see a rat below the lower berth running from one side to the other. I had to travel with suitcase on the berth and my legs on the berth as well. How dangerous is that? Is this what passengers get for paying such high fares?. Please respond.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Konkan Railway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    155
    Pending
    0
    Resolved
    18
    Konkan Railway Phone
    +91 22 2757 2017
    +91 22 2758 7180
    +91 22 2757 2015
    Konkan Railway Address
    Post Box No:9 Belapur Bhavan Sector-11 CBD-Belapur, Mumbai, Maharashtra, India - 400614
    View all Konkan Railway contact information