Kotak Bank — Continuously adding charges on inactive/inoperatic saving a/c on the name of non main. Charges.

Address:New Delhi, Delhi, 110091

Dear All, I want to let inform on this issues - I was salary a/c holder in Kotak bank which is opened by my previous employer. After leaving this company, Kotak executive suggested me to convert salary a/c into saving A/c however I told them to close this a/c immediately that was not done by Bank that time. Unfortunately I missed to maintain and not using this A/c and never operated this A/c. as this was useless for me that time. Since they start adding charges (Non Maint. Charges) without informing over phone call OR email. When I called Customer care they told me about the process how i can waive off maintaining required amount on my saving a/c . After that all the incorrect information has been told and suggested arrogantly by respective bank staff member on +[protected] Abhishek Saxena. I DON'T WANT TO PAY ANYTHING ON THE NAME OF NON MAINTINENECE CHARGES AND WANT TO CLOSE A/C IMMEDIATELY WITHOUT PAYING ANYTHING IF, THEY WILL DEDUCT OUR MONEY IN THIS WAY ON THE NAME OF CHARGES HOWEVER I AM READY TO MAINTIAN AMOUNT. Regards, 35454335
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have not hear anything informative/needful in respect to my concern where they continuously added charges (6k) on an inactive and inoperative A/c on the name of Non maintenance charges .


I received one message where bank asking my A/c details:

My Ans: If you don't have my details i will forward it to you as requested !!


Regards,
35454335
I have already requested to close my inactive / in-operative A/c with Kotak one and half month back.

ON THE NAME OF NON MAINTENANCE CHARGES THEY ARE CONTINUOUS ADDING CHARGES AND CHEATING FROM CUSTOMERS .

EXPECTING IMMEDIATE CLOSURE ON THIS CONCERN WHICH HAVE BEEN RAISED AROUND ONE AND HALF MONTHS BACK AS I AM UNABLE TO PAY EVEN MY 1 RUPEE .


Regards,
35454335
Expecting immediate closure on this concern which have been raised around one and half months back as i am unable to pay even my 1 rupee .
I have already shared my A/c etc. details with bank at solutions.[protected]@kotak.com, 1-2 months ago and i have not hear anything on this after sending my details to bank.

As i requested before to close/inactive my account but Bank is not closing my in-operative a/c to gain our money on the name of NMC ( non maintenance charge ).


Regards,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information