[Resolved] Kotak Credit Cards — Annual card charges | |
My CRN is[protected]. I was levied annual charges of Rs 500 on my credit card. I was given the card as part of free corporate plan saying no annual charges. I never really used the card. This year when i was charged i refused to pay and after 2-3 months the same amount multiplied to Rs 1877(including all the late payment charges). I called the customer care and asked them to cancel my card and I was informed that all the charges other than the base charges of 500 had been reversed and also an approval was required to cancel the base charges. But on 9 december 2013 the kotak guys suddenly debited the entire amount of 1877 from my account.
This shows how these guys make money. Please BEWARE Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Sorry to hear that. We would like to inform you that your concerns have been forwarded to the respective team for further investigation. We assure that you will be in receipt of a revert from the Credit Card official shortly.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team.