Kotak Mahindara Bank - Abn Amro Credit Card — Dispute in payment of ABN AMRO BANK –CREDIT CARD No.[protected]

Address:

Chandigarh, Punjab

Today, i.e. 29th June 2015, I have received a call that there is outstanding payment against my credit card quoted in the subject. But fact is that there is no outstanding amount against me. The bank has debited Rs.4500/=on account of world is your program fee, for which I have never given any consent. I have written a number of letter regarding this to settle the amount by giving credit for the amount which have been debited to my account wrongly. But instead of crediting the amount, the bank has imposed penalty as well as interest on it. Today, I also visited your office at Sector 9, , Chandigarh where I was told to contact Mr..Gurpreet Dhillion in this context, but he was not at seat at that time i.e.3.30 pm, so the official at counter given me his mobile no. [protected] to contact him. I contacted him on mobile and request him to give me time so that I can explain all the facts. But he told me that he is only meant to take payment and not for settle the matters. On my further request to let me know the Senior officer to whom I can contact, he told me that no other officer is deputed at Chandigarh on this subject and you have to face court case at Delhi. Very strange a well known reputed bank of yours instead of hearing the facts and co- operate the customer to settle the matter, harassing the customer, specially a senior citizen who is unable to approach stairs. In the past I have written number of letters and reminders to ABN AMRO BANK, NEW DELHI, NOIDA, but not even a single letter respond by them. Necessary documents in this regard are available with me to settle the matter earliest failing which I have no alternative but to approach the Reserve Bank of India, Ved Parkash Mahajan [protected]