[Resolved] Kotak Mahindara Bank — Star pass code was given invalid during book a ticket on pvrcinemas website. | |||||
My CRN No. 97351302 and A/C No. [protected]. my complaint is that my star pass code SPE83MCWVF (Which Given by Kotak Bank for Month Aug'2015) was given invalid during book a ticket on pvrcinemas website. I have 12-13 reminder to Service team & 12-13 times call to customer care executive (Hitesh, Kundan, Chirag, Sanjeev, Nilofar, Ravi, Gopikishan, pooja) & 3 times talk with Senior customer executive (Mr. Alok, , Miss Shama, Mr.pradeep) and i have raised three service request (1-[protected] ; 1-[protected] ; 1-[protected]) but still kotak team has not solve my problem. i suffering from this problem since last saturday, 26 Sept 2015. Also i have send the error with screen shot to kotak service team & Mr. Alok (Sr. Customer Executive) what is the problem from kotak service team??? and its too much time taken for solve the problem. i humble request to kotak team, please solve my problem urgently. i was frustrated and irritated for kotak service. Was this information helpful? | |||||
Complaint marked as Resolved
Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Oct 14, 2015 Kotak Mahindra Bank Customer Care's response Dear Ms. Bhavsar, At the outset please accept our sincere apologies for the inconvenience caused to you. We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim. Assuring you of our best services at all times. Thanks and regards, Kotak Team | |||||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
my complaint is that my star pass code SPE83MCWVF (Which Given by Kotak Bank for Month Aug'2015) was given invalid during book a ticket on pvrcinemas website.
I have 14-15 reminder to Service team & 14-15 times call to customer care executive (Hitesh, Kundan, Chirag, Sanjeev, Nilofar, Ravi, Gopikishan, pooja, Pinkal) & 4 times talk with Senior customer executive (Mr. Alok, , Miss Shama, Mr.pradeep, Mr.Darshan) and i have raised three service request (1-[protected] ; 1-[protected] ; 1-[protected])
but still kotak team has not solve my problem. i suffering from this problem since last saturday, 26 Sept 2015.
Also i have send the error with screen shot to kotak service team & Mr. Alok (Sr. Customer Executive) and once again to your Team.
below its image.
Inline image
what is the problem from kotak service team??? and its too much time taken for solve the problem.
i humble request to kotak team, please solve my problem urgently.
i was frustrated and irritated for kotak service.