Kotak Mahindara Bank — Withount my Knowledge Demant account opened

Address:	Bangalore, Karnataka
Website:	Kotakmahenidra Bank

Dear Team, This is final reminder for all of you, Whether you can able to resolve this and close my account or not ????? Send so many mails and so many phone calls there is no response this worst Bank i ever seen in my life .after requesting so much you people are not bother to ask customer concern, is this a way to treat your customer like this . Account should close immediate and including Demant account has been opened without my permission. Name- Ramanagoud Biradar Mob [protected] Please refer the below mail which i have sent customer care there is no reply yet. Hi Need immediate clarification and has to close this account and demant account an immideate effect.. - Hide quoted text - On 19-Sep-2015 5:35 PM, wrote: Dear Mr. Biradar, This is in reference to your below mail. At the outset, please accept our sincere gratitude for sharing your concerns with us and giving us an opportunity to assist you. Further to your query, we would like to inform you that we have forwarded your concerns pertaining to your account to relevant team and shall revert to you on the same shortly. Looking forward to your kind co-operation in this regards. We value your business and hope to have an enduring association with you in the future as well Best Regards, Manoj Naiya Kotak Securities Customer Care If you have a query or need any clarification you may do any of the following to connect with us: (1) Call us at[protected]toll free) /[protected]prefix your city STD code) /[protected]toll free) (2) Write to us at service.[protected]@kotak.com (3) Post a Q-Form via our website - Login to trade - Customer Service - Solve your queries (4) Send us a fax on[protected] (5) Chat with our representative online - www.kotaksecurities.com Kotak Securities Limited. Registered Office: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. CIN: U99999MH1994PLC134051, Telephone No.: +[protected], Fax No.: +[protected]. Website: www.kotak.com . Correspondence Address: Infinity IT Park, Bldg. No 21, Opp. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. Telephone No: 42856825. SEBI Registration No: NSE INB/INF/INE[protected], BSE INB[protected]/INF[protected], MCXSX INE[protected]/INB[protected]/INF[protected], AMFI ARN 0164 and PMS INP[protected]. NSDL: IN-DP-NSDL-23-97. CDSL: IN-DP-CDSL[protected].Compliance Officer Details: Mr. Manoj Agarwal. Call:[protected], or Email: ks.[protected]@kotak.com . In case you require any clarification or have any concern, kindly write to us at below email ids: • Level 1: For Trading related queries, contact our customer service at ‘service.[protected]@kotak.com’ and for Demat account related queries contact us at ks.[protected]@kotak.com or call us on: Online Customers –[protected]by using your city STD code as a prefix) or Toll free numbers [protected] / [protected], Offline Customers – [protected] • Level 2: If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at ks.[protected]@kotak.com or call us on[protected] and if you feel you are still unheard, write to our customer service HOD at ks.[protected]@kotak.com or call us on[protected]. • Level 3: If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Name: Mr. Manoj Agarwal) at ks.[protected]@kotak.com or call on[protected]. • Level 4: If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach CEO (Mr. Kamlesh Rao) at ceo.[protected]@kotak.com or call on[protected] -----Original Message----- From: Ramanagoud Biradar [mailto:ram.[protected]@gmail.com] Sent: Friday, September 18, 2015 6:53 PM To: ks escalation / Kotak / Securities Subject: Fraud done by RM Kotak Dear Team As i discussed with you, Without my permission Demant account has been opened and so many charges are reflecting in my account so better close the account and demant account an immediate effect else am going to raise Consumer complaint . i have seen this is worst experience in my life. I have spoken to so many people from Kotak there is no proper solution so request you to do the needful . Thanks Ramanagoud Biradar [protected] For any queries or clarifications call our Toll free number[protected] or Write to us at service.[protected]@kotak.com . I[censored]nresolved for more than 48 hours, please do not hesitate to escalate the matter to us at ks.[protected]@kotak.com DISCLAIMER: This communication is confidential and privileged and is directed to and for the use of the addressee only. The recipient if not the addressee should not use this message if erroneously received, and access and use of this e-mail in any manner by anyone other than the addressee is unauthorized. If you are not the intended recipient, please notify the sender by return email and immediately destroy all copies of this message and any attachments and delete it from your computer system permanently. The recipient acknowledges that Kotak Mahindra Bank Limited may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus. Reply | Reply to all | Forward | Print | Delete | Show original Add star Ramanagoud Biradar Thu, Oct 1, 2015 at 5:45 PM To: ks.[protected]@kotak.com Reply | Reply to all | Forward | Print | Delete | Show original Dear Team, Is this way to response your customer like this??????? I have sent three mails still i haven't receive any solution which you guys have done mistake from your end. If its not resolve within tom i am going to put case on consumer case better resolve this case and close my Demant and normal account immediate. Thanks&Regards Ramanagoud Biradar Dear team Still I haven't receive any revert - Hide quoted text - On 19-Sep-2015 5:57 PM, "Ramanagoud Biradar" wrote: Hi Need immediate clarification and has to close this account and demant account an immideate effect.. On 19-Sep-2015 5:35 PM, wrote: Dear Mr. Biradar, This is in reference to your below mail. At the outset, please accept our sincere gratitude for sharing your concerns with us and giving us an opportunity to assist you. Further to your query, we would like to inform you that we have forwarded your concerns pertaining to your account to relevant team and shall revert to you on the same shortly. Looking forward to your kind co-operation in this regards. We value your business and hope to have an enduring association with you in the future as well Best Regards, Manoj Naiya Kotak Securities Customer Care If you have a query or need any clarification you may do any of the following to connect with us: (1) Call us at[protected]toll free) /[protected]prefix your city STD code) /[protected]toll free) (2) Write to us at service.[protected]@kotak.com (3) Post a Q-Form via our website - Login to trade - Customer Service - Solve your queries (4) Send us a fax on[protected] (5) Chat with our representative online - www.kotaksecurities.com Kotak Securities Limited. Registered Office: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. CIN: U99999MH1994PLC134051, Telephone No.: +[protected], Fax No.: +[protected]. Website: www.kotak.com . Correspondence Address: Infinity IT Park, Bldg. No 21, Opp. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. Telephone No: 42856825. SEBI Registration No: NSE INB/INF/INE[protected], BSE INB[protected]/INF[protected], MCXSX INE[protected]/INB[protected]/INF[protected], AMFI ARN 0164 and PMS INP[protected]. NSDL: IN-DP-NSDL-23-97. CDSL: IN-DP-CDSL[protected].Compliance Officer Details: Mr. Manoj Agarwal. Call:[protected], or Email: ks.[protected]@kotak.com . In case you require any clarification or have any concern, kindly write to us at below email ids: • Level 1: For Trading related queries, contact our customer service at ‘service.[protected]@kotak.com’ and for Demat account related queries contact us at ks.[protected]@kotak.com or call us on: Online Customers –[protected]by using your city STD code as a prefix) or Toll free numbers [protected] / [protected], Offline Customers – [protected] • Level 2: If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at ks.[protected]@kotak.com or call us on[protected] and if you feel you are still unheard, write to our customer service HOD at ks.[protected]@kotak.com or call us on[protected]. • Level 3: If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Name: Mr. Manoj Agarwal) at ks.[protected]@kotak.com or call on[protected]. • Level 4: If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach CEO (Mr. Kamlesh Rao) at ceo.[protected]@kotak.com or call on[protected] -----Original Message----- From: Ramanagoud Biradar [mailto:ram.[protected]@gmail.com] Sent: Friday, September 18, 2015 6:53 PM To: ks escalation / Kotak / Securities Subject: Fraud done by RM Kotak Dear Team As i discussed with you, Without my permission Demant account has been opened and so many charges are reflecting in my account so better close the account and demant account an immediate effect else am going to raise Consumer complaint . i have seen this is worst experience in my life. I have spoken to so many people from Kotak there is no proper solution so request you to do the needful . Thanks Ramanagoud Biradar [protected] [image] For any queries or clarifications call our Toll free number[protected] or Write to us at service.[protected]@kotak.com . I[censored]nresolved for more than 48 hours, please do not hesitate to escalate the matter to us at ks.[protected]@kotak.com