[Resolved]  Kotak Mahindra — Abusive and threatening calls from third party collections

Address:New Delhi, Delhi

I recieve this notice from Kotak Mahindra on Feb 13th.
Please find the enclosed Detail of as per your requirement.
Card Num - [protected]
Customer Name - GUNADHOR THONGAM
Address-- B-231/232 III RDFLOOR GHANDHIVIHARPOLICE CHOWKI
Total Amt DUE-66101.06 RS
Settlement Amt- 23000.00RS
Forclosure Amount-27000.00Rs

Emaild:-th.[protected]@gmail.com

You will also receive your settlement Letter within 3-4 working days only after the realization of the payment.
You will also receive your No Dues Letter within 15 working days only after the realization of the payment.

KOTAK MAHINDRA BANK
CASH DEPOSIT SLIP -A/C NO---[protected]
CARD NO-4339 **** **** ****
NAME OF A/C HOLDER-PHOENIX TRUST -FY 12-3 cc (CUSTOUMER NAME)


After my initial round of talks and negotiation - they have agreed on a sum of INR 15, 250/- which they advise me to pay before February 28. I have mentioned my inability, requesting them I can pay only after 5th March 2013.
And today, instead of recieving a call for settlement- I recieve abusive and threatening calls from this number- 91 [protected]- I tried complaning my previous contact Mr. Lakshman -Kotak Mahindra Vikas Puri Branch. And now, he says my settlement will be only agreed upon INR 27, 000/-

Being professional, I don't know why they are doing things which is not authorised but which is unlawful. I am sad and suprise to see such attitude from the bank, and now they are harassing me and my office .
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Sir,

Apologies for the inconvenience caused. We would like to inform you that your concerns have been forwarded to the respective team for further investigation and assure that you will be in receipt of a revert from them shortly.

Alternatively you may also write to rard.[protected]@kotak.com along with your concerns / contact number enabling them to reach you faster & address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,

Kotak Team.

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