[Resolved]  Kotak Mahindra Bank — Abused discussions with providing any relevant documented information to client and Unknown loan details of a family member

Address:

Chennai

Dear Sir/Mam,

I am getting calls from Kotak recovery agent from the number +91 [protected] Of Mr.Dhinesh, Chennai. And he is rude on call and severely harassed and created mental disturbance to my family He is asking to pay loan amount which was in CITI FINANCE now its Kotak Bank. He has not provided me the Loan account no on my fathers name Mr.Naragam Bhaskara Rao, Vijayawada.. I tried to reach Kotak authorities on this issue but I could not. He said "citi finance has been closed and now Kotak bank has been took over Citi Finance, so he is calling to recover". And he said the loan was taken long back by my illiterate father by manipulating documents by Citi Finance agents at the time of Loan sanction with out my family members notice and we are not aware of this loan account also as on date. Now after getting this call with harsh argument with above said agent my father & mother literally mentally sick and already they suffering severe health problems from last 5 months and they are under treatment . And he got all my details like email address and home address and my family numbers. He is saying anything on the call. using harsh words and my hospitalized parents literally fear with this call and it leads to another health and mental problems to them. They are not ready to listen anything and also NOT PROVIDIG THE DETAILS TO US after several requests. Could you please check this help here..