Kotak Mahindra Bank — account debited but cash not dispensed | |||
my account no. is [protected] i have done transaction in the atms (DELBN269 & DELBN968) of kotak mahindra bank on 04/01/2015 from my sbi debit card [protected] my all transactions were declined, three transactions of 10000 each but i didn't get any cash but my account is debited when i registered the complaints with ticket no. AT[protected], AT[protected] and AT[protected] they sent me a log of atm machine which shows that my transactions were successful but actually i dint get any money all the times my transactions was declined so i left the room if the money comes out after i left the room then its fault of atm machine totally not mine please look at the CCTV footage also i am sure i didn't get any money. Was this information helpful? | |||
 3 Comments | |||
Comments
sir,
i made a complaint againts both. i also contacted sbi they said we can't do anything now as kotak bank sent this log of atm machine. but still if i didn't get money how can this log be produced
i made a complaint againts both. i also contacted sbi they said we can't do anything now as kotak bank sent this log of atm machine. but still if i didn't get money how can this log be produced
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Sorry to hear that. We request you to kindly contact State bank of India for further assistance.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team.