Kotak Mahindra Bank — Account frozen

Address:Indiranagar, Bangalore

Hi Team,

My account CRN No : 83842600, is locked from December 2020. During Initial call with the customer care, they requested to submit self attested PAN card and passport so that they can unfreeze my account, which I did share it with nriservices team on 15-Dec-2020.
Still the issue is not resolved in spite of multiple follow up with relationship manager, email to nriservices.

I had requested my relationship manager (Kaushal S) to help with the account, as I have outstanding medical and insurance bill to settle down, which is incurring additional interest, but again the relationship manager nor his manager does not respond to my email request.

Thankg,
Geetha
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Feb 24, 2021
Updated by geetharenu
Please find the email copy attached

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