[Resolved]  Kotak Mahindra Bank — Breach in Personal Loan

Address:Thane, Maharashtra

Hello, My name is Dharmesh Patel. I had applied for personal loan with Kotak Mahindra Bank on December 2011 and the EMI started from 10th Jan, 2012. Loan Detail: SPLN 13949 The concern to me is that while I was searching for loan from different banks at lowest interest cost, I was said by associate of Mr. Pinkesh Manharlal Panchal that the interest rate for a loan from Kotak Bank is 16.25% and hence I wasted my time and energy in providing documents and following up. But when I was sanctioned a loan of 3L, I was shocked to see interest rate of 18.718% given to me. I had rejected loans from other banks having 16.5% as I was getting this at 16.25% rate as promised. But then I had no other option to go with and had to accept the loan as I was in need and had no time to go to other banks starting from scratch. I am regular Kotak Bank customer using account from more than 4 years now, but this scenario has changed my approach towards the Bank. I really liked this Bank than any other but after this episode I have a bad taste of Kotak Bank already. Regards, Dharmesh Patel
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Patel,

Apologies for the inconvenience caused. We assure you of a call-back from our end at the earliest addressing all our concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards
Kotak Team.
Kotak bank is worst bank and cheating to customers is their MOTO ... Actually this is the culture of the bank. you will find each and every employee in the bank is same.

They have done my FORGE signature on santioned letter and approved the loan of Huge amount. The scammers are KAMAR ALI from kotak bank & Pinkesh Manharlal Panchal.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information