Kotak Mahindra Bank — cheated by kotak mahindra

My customer relationship id is 3127209. I had paid the dues of my credit card no [protected] amount rs 93197 on 21 march 2020. However kotak mahindra charged me interest of rs 4875+ gst alleging that i had not paid my dues.

I made a payment of rs 93124 on 08 april 2020. Initially kotak mahindra denied receiving both payments.

Now they have confirmed that they have received both the payments.

I always regarded kotak mahindra as a professional company and i am disgusted by this cheating.