Kotak Mahindra Bank — Cheated -Deductions from my account by bank

Address:New Delhi, Delhi

Dear Concern, This mail is in reference to the Account, I want to close the account as i have been cheated by the bank .. when the account was opened it was told to me that it was my Salary account and No Min balance needs to be maintained . But Your bank has unnecessarily charged some penalty and that too no of times. No update as why this amount is being deducted No update on deduction though i have taken the paid service for msg alert on any activity of the account ..Am i paying the penalty of being with Kotak Bank... This is Height of being cheated By the BANK . I Do not want to continue my account and want my Deduction charges Back ..
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Dear Customer,

Apologies for the inconvenience caused. We would be glad to assist you, hence request you to kindly provide your concerns along with your Account / Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team
This Bank has cheated me too in all possible ways Shinghal Himani . Even I have been a victim of being a salary account holder of Kotak bank. They never clear it during opening the bank account how much minimum balance is required to be maintained if it ceases to be salary account and now after deduction these people are explaining me the rules and regulations of ace account and edge account. Cheaters they are, they never sent me any mail regarding the continuos deduction they made from my account, even after raising the complaint, they are saying they can't refund my amount back. But I am not going to leave them .I have suffered a total of 5000 rupees and I am going to file the complaint in consumercourt and in every forum I can.

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