Kotak Mahindra Bank — credit card blocked without prior intimation

Dear team,

I am paying regularly my payments, few days back you people are decreased credit limit then after few days suddenly card was blocked without prior intimation. I need clarification.

1. I does not ask give a card, you people are called and given card.

2. I am paying bills, without wavier of interest and other charges.. I am not npa customer.

3. If your going to block the card you need to intimate the customer.. I was in out station, i have only this card.. I don't have the money then how can i suffer.

5. I have paid excess amount and i have reward points.. Without giving how can will you block the card.

6. Whose given right to hurt our heart infront of the society doing like this...

7. Whose given right to you putting mental agony to us doing block this card.

8. Who's is given right to you give a calls to the customers for credit cards, personal loans, insurance selling rights.