[Resolved] Kotak Mahindra Bank — Credit Card Collection - threatening by Phoenix ARC - subsidiary of Kotak Mahindra Bank | |||
Some goondas claiming that they are the employees of Phoenix ARC a subsidiary of Kotak Mahindra Bank were assigned to collect dues from defaulters of ABN Amro Bank. Even though my credit card account was closed and the remaining balance waived off, the said persons threatening me over phone to settle the alleged dues immediately. During the year 2005 the said ABN Amro Bank voluntarily through its executives approached general public and issued credit card to them. My account was closed in the year 2006 and at that time remaining amount was waived off. I can't understand that how can they reopen the account which was closed nearly ten years back. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Apologies for the inconvenience caused. We would be glad to assist you, hence request you to kindly provide your concerns along with your Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team