Kotak Mahindra Bank — Credit card no. ending : ............2721

Address:

204 B, Amrutha Grandeur, Rachenahalli main road,Bangalore 560077

CREDIT CARD NO. ENDING:
...2721

Dear Sir,
I had done a transaction on the BIG BASKET App. on 29/03/2021 ( MBO[protected] because there was a promotion from Kotak Bank for an instant cashback of 10% on the debit card.
However the offer was rejected on the above card, without any valid explanation.

*** The above email was
first sent to them on 29/03/2021 to their registered email : [protected]@kotak.com, followed by another 8 emails.
I have yet to receive a single acknowledgement or reply.
A real disgraceful state of affairs indeed!**
Kindly take up my issue on a priority basis
Thank you...Anthony Gomes