[Resolved] Kotak Mahindra Bank — Credit card payment on 12 th Sept.2016

prafullanagar

Address:

Udaipur, Rajasthan, 313001

He bank has not given reply to my query of 29th August 2016 as attached here for your reference.The date of payment is 12th Sept.2016.Please do the needful.

Sent from Yahoo Mail on Android

On Mon, 29 Aug, 2016 at 19:28, prafulla nagar
wrote:
Sir
refer below text of email by Skype
Regarding payment of Rs. 595.23.i n my credit card statement of 16th August 2016.S once the payment is Refused by them why the said amount is charged from me. kindly do the needful.please consider this email

Thanks

Prafullit Nagar

On Tue, 9 Aug, 2016 at 22:01, Skype
wrote:
This is an automated email, please don’t reply.

Hi prafulla,

www.skype.com
Problem with your payment
Unfortunately, your payment failed, but don’t worry, we didn’t deduct any money from your card.
Here are your order details:

Skype Name: prafullanagar
Total amount: EUR8.04
Transaction date: Aug 9, 2016
Order number:[protected]
Order status: Refused

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Oct 12, 2016

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Sep 07, 2016

Updated by prafullanagar Since I have to make the payment of said amount as per bank credit card statement by 12 the Sept.2016.I need the bank must resolve before that .

Verified Support

Sep 11, 2016

Kotak Mahindra Bank Customer Care's response Hi, Apologies for the inconvenience caused to you. We request you to kindly provide your Customer relationship number / Card Number/ Contact number at service.[protected]@kotak.com ^Kotak Team