Kotak Mahindra Bank — Delayed service and no response after taking all vital documents

Address:

Jodhpur

Kotak Bank Jodhpur team members approached me for home loan transfer on commitment of agressive rates I gave all the documents to them even the team visited my house and has taken several vital documents but not since last more than 15 days neither they are responding my calls nor they have updated me... I totally feel cheated... Has called the credit manager she picked the call and told me that any communications has to be routed through sales manager and the sales manager and team is not picking my calls.. after several followups I am writing this in anticipation of early action