[Resolved]  Kotak Mahindra Bank — Don't go for personal loan with kotak bank - worst bank

Address:560001

I had very bad experience with kotak mahindra bank. I for offer for balance transfer loan from kotak mahindra bank. I submitted all my documents in 1st week of april. Every week they use to ask further documents from me. And submitted all. Finally on 2nd may they came for taking signature on loan documents & took 10 signed cheque. I was told within one week, loan will disbursed to me. I received sanction letter copy through wats up, dated 5th may. Executive called & told me within 3 to 4 days i will get amount. But till 1 week no response, and they keep saying that our process changed so 1-2 days u will get amount. Again on 13th may they called & said submit one more document & your dd is ready we will submit to bank once u give document. I have sent my personal loan tracker document. I waited 2 days but no response. Till 18th may they are saying reasons. I called them on 19th may and asked to return my documents & chequea. But they are sayin plz visit our branch & we cant return. But now i dont need loan from kotak. I am afraid what to do if they dont return my signed chques?
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Jun 20, 2016
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
May 20, 2016
Kotak Mahindra Bank Customer Care's response
Hi, please send us an email to service.[protected]@kotak.com so that our teams can assist you on priority. ^Kotak Team
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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