Kotak Mahindra Bank — Fraud on my card.

Fraud transactions took place on my credit card ending with 5018. Which i do not have in my possession from long time. Transaction amount is 74.26 and 8195.76. Non of the transactions are done by me. And i am not sure how come without any OTP transaction was made.

Please look in to my request. Or i will not promote kotak to any one ever in the future and i will end my relation with kotak from here. Since me, my husband and brother we all have kotak account and we all will close all the accounts that we have with you people.

Pooja Singh,
Credit card ending with 5018.
[protected]@gmail.com.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jun 30, 2021
Updated by supo
Please cancell the card and I don’t need any replacement card. And the issue resolved as soon as possible.
Jun 30, 2021
Updated by supo
If issue doesn’t het resolved i will close mine, brother and husband account with kotak. I am highly disappointed with kotak sequrity on customers credit card accounts.
Jun 30, 2021
Updated by supo
I haven’t received any call from Kotak from fraud resolution team. Since i was advised i can expect a call from kotak team in few days.
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