Comments
Any update on my request
I have already shared my concern on the provided E- mail, however no response received yet. Hoping issue gets resolved or i will have to end my relationship with Kotak bank completely.
Kotak Mahindra Bank Customer Care's response, Jul 8, 2021
Verified Support
Hi! Sorry for the trouble. Please confirm the Email ID through which you have sent your concerns along with the CRN in order to update you regarding the concern. ^Team Kotak
supo's reply, Jul 9, 2021
This is my wife’s account. I have raised the request on her bahalf, since i am managing finances.
E- mail is sent to from the E-mail account- [email protected].
Request sent date: 06/28/2021,
Subject: Fraud transaction on card credit card ending with 5018.
E- mail is sent to from the E-mail account- [email protected].
Request sent date: 06/28/2021,
Subject: Fraud transaction on card credit card ending with 5018.
Please look in to my request on priority.
Please look in to the request on priority.
Kotak Mahindra Bank Customer Care's response, Jul 10, 2021
Verified Support
Hi! Sorry for the trouble. Your complaint against said transaction is raised vide reference number 1-17451224861 and the turnaround time for the same is 35 workings days from the date the request has been raised i.e. 27-Jun-2021. Appreciate your patience. ^Team Kotak
I received a response from your team that they have disputed a transaction for 03rd July 2021 for the amount of 7021.18. I was not aware of this transaction. I have disputed the transaction which took place on 28th June, 2021 for the amount of 74.26 and 8195.76.
Please do not send any replacement card. I do not live to address which you all have. I will not get any of the card. Dispute all the transaction on my card. The only genuine transaction is a transfer i have done to the Kotak savings account. Apart from that none of them are mine.
Possibly if you could arrange a call back on [protected] or [protected].
Please do not send any replacement card. I do not live to address which you all have. I will not get any of the card. Dispute all the transaction on my card. The only genuine transaction is a transfer i have done to the Kotak savings account. Apart from that none of them are mine.
Possibly if you could arrange a call back on [protected] or [protected].
supo's reply, Jul 14, 2021
Correct mobile # is 9910181054 and 9873996852. Typo with the mobile # in the below request.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Please look in to my request. Or i will not promote kotak to any one ever in the future and i will end my relation with kotak from here. Since me, my husband and brother we all have kotak account and we all will close all the accounts that we have with you people.
Pooja Singh,
Credit card ending with 5018.
[protected]@gmail.com.