Kotak Mahindra Bank — Got showing payment gateway

Address:Pune, Maharashtra

Hi Team, I'm using a Kotak Mahindra salary account around a year, within this time I was faced multiple problem i. e (Not Got OTO, wrong comm. address etc.) Now they've charged also in salary ac. But now in here my concern is “Not getting payment gateway in Indian railway site, discussed with CC. He said me you are Using wrong Site, check the website name & finally given the options for using of another bank to booked the tickets. I think so if they are not proving any services so why deduced huge amount to customers. It’s showing totally lack of services serve with rude attitude. If you talk to customer care you've to dials press lots of option afterward they connecting with you & not given satisfactory response. Now I'm really pathetic with this bank & employees also advice you never chose this for bank. Please find the attached IRCTC website screen shot Regds, Shailesh Soni
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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