Kotak Mahindra Bank — Harassment from kotak mahindra bank | |||
Myself Preeti Kapoor has taken one credit card from Barclays Bank in 2006-07 (don’t know exactly). Already settled that account in 09, but now i started receiving calls from executive from Kotak Mahindra Bank is in contact with us saying that your dues are Rs. 22000 and you have to pay it. They settled the matter in amt Rs. 8000 in sept-2009 with my husband. I already have NOC. All these calls are made in odd hours and person is really abusive on phone. Please note as per RBI guidelines calls are to be made to the person on his/her number How can we pay to third party. The bank persons are ready to show the concern letter regarding the dissolution of Barclays with them. But now I am totally confused weather to give the money or not? Is it authorized agency or they are cheating us? Please give me the suggestion or any concern consultant who can handle the matter. After 5 years I got a call from someone claiming collection officer from Kotak. Person explained me that Kotak has taken over Barclay and the previous settlement letter is null and void. They also know how much i am earning. Preeti kapoor Was this information helpful? | |||
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Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
At the outset please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team