Kotak Mahindra Bank — I am complaining about my outstanding balance

Dear concern myself pradip bhattacharya. Before 5 yes I got a credit card from your kotak Mahindra bank. After that I relocate to Dubai for my job due to inconvenience account page your due amount on proper time. And few Of your recovery agents was contact me for that. And they offered me settlement amount for 6 month EMI. And they collect this amount from my address after taking 5 installment your agent does not appear anymore. I thought maybe there is some other discount and my due is Seattle. And after long time I found my old email id there is some message from your bank still there is due amount. I want to resolve this please help me...