Kotak Mahindra Bank — I'm complaining about my account hidden deductions

Address:

8-2-672/5, Ground Floor, IIyas Mohammed Khan Estate, Road Number 1, Near Kachari Bakery, Banjara Hills, Hyderabad, Telangana 500034, Hyderabad, Telangana, 500034

Dear sir,

This is request to you that please help me, so many times i visited kotak bank banjara hills branch and i have been called customer care too about my money deductions but they don't have minimum banking knowledge
Nearly kotak bank deducted and hold, my money 10, 000 rupees (Hidden charges) from my account without my knowledge but net banking statement showing as clear and nothing charged, kotak online forums also not working showing errors after complaint submission, i want refund of my every single rupee into my account.

Name: golli siva
Crn:[protected]
Mobile number: [protected]
Email: [protected]@gmail.com