[Resolved] Kotak Mahindra Bank — IMPS Transaction - Timed Out - But money not return

dk_deepakkumar123456

from Delhi, Delhi

Address:

New Delhi, Delhi

Hi, I made a IMPS from my kotak account [protected] towards[protected]Canara account) of Rs/- 7525 on dated 08-Jul-2014 03:41 PM. But IMPS could not be processed due to Beneficiary Credit Status Unknown. I am still waiting from my money back but nothing happened... Request you to please refund my money if transaction is not successful. Ref Id : 15516428 IMPS Reference No:[protected] Thanks. Deepak [protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Kumar,

Apologies for the in convenience caused. We would like to inform you that your matter is being investigated &amp; assure you of a response shortly. Your patience in the matter is highly solicited.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team.

dk_deepakkumar123456

from Delhi, Delhi

Thanks for solving my problem today ie after 10 days