Kotak Mahindra Bank — Irresponsible team.. Worst banking experiance in my life.

Address:	Bangalore, Karnataka, 560022
Website:	bank-branch.kotak.com/yeshwantpur-bangalore/5815896288264192

I am applied for opening a jifi account through online on Aug 09 2016.9th they called me and confirm the time when they want to come for documents.am told to come on 10th aug 2016 at 1.00Pm.but on 10th they are not came.am called to that representative, that time they told they forgot it and should come on 11.am transfered 10000Rs through online on 10th Aug and they collect the documents on 11th aug.he told within 7working days you will get the passbook and at, cards.after 10days am calld him.he told within 2 days you will get the passbook and card.

one week over 2 week over 3 week over.i didnt get any response from the bank side.when am tried to track my tracking number JA01596590 they show documents recieved.am called to customer care a lot of time.3-4 times they attend my phone and they told they will transfer a mail to the concern team.aug 24 & Sep.3rd am send complaint through mail also.still no reply.please do the needfull
My branch : yeswanthapura, bangalore.
email : [protected]@gmail.com