Kotak Mahindra Bank — Kotak Mahindra bank - Credit card

I was tricked by the credit card agent and issued a card. Agent called me to and told me that they will put me in Do not disturb list for that they have to initiate the process and place to DND list. They asked me to provide OTP which suppose to be put me on DND. However, I got to know through SMS that they fraudulently raised credit card application on my behalf. I called the agent couple of time but they did not answered my call. I also called the customer care multiple times to raise a compliant and cancel the card. But they gave me multiple reasons and asked to call again and again. I would want to raise a compliant again these people.

On 18 june, 2021 i raised a compliant through phone by calling the kotak customer care and same is registered. However, they have not cancelled the application yet and I have got a message stating credit is ready to dispatch. I do not want any credit card.

My registered phone number is [protected]