Kotak Mahindra Bank — kotak mahindra bank debited non maintenance charges 2nd time even after application given to their executive.

Address:

C.G Road Branch,Ahmedabad., 380026

One of kotak mahindra bank account open person told me that you just have to maintain Rs.10000 to maintain current account.
- lies started from this thing.
after that my Rs.1100 debited after maintaining Rs.10000. I contact with person who opened my account he told you have to maintain Rs.25000 to maintain account. I told him to close my account he come and taken account closing request 3 times. still account was not closed.
but on 17th December 2019 I received payment via phonepe and by mistake it will goes in Kotak account and they debit Rs.1935 of non maintaining account.
Account was not used since 1 year.
When i call customer care they told me that they only can reverse Rs.500.
i want my Rs.1935 Back because it was not my fault.