Kotak Mahindra Bank — kotak mahindra bank kotak mahindra bank debited non maintenance charges 2nd time even after application given to their executive.

Address:

Maninagar branch,Ahmedabad, 380026

One of kotak mahindra bank account open person told me that you just have to maintain rs.10000 to maintain current account.
- lies started from this thing.
After that my rs.1100 debited after maintaining rs.10000. I contact with person who opened my account he told you have to maintain rs.25000 to maintain account. I told him to close my account he come and taken account closing request 3 times. Still account was not closed.
But on 17th december 2019 i received payment via phonepe and by mistake it will goes in kotak account and they debit rs.1935 of non maintaining account.
Account was not used since 1 year.
When i call customer care they told me that they only can reverse rs.500. So please visit any near by kotak mahindra bank branch first.
So we visit kotak mahindra bank maninagar, ahmedabad branch.
Where i told entire thing and he just me that is was your fault so we can not going to reverse any amount. Mr. Mehul kamdar (I think he think that he is owner of bank) he told in simple words aap he hota he wo karlo kuch reverse nahi milega.in customer care when i told them this is fraud i will go to consumer forum ms. Pallavi yadav said that go for it.
I want my rs.1935 back because it was not my fault.